Hilton Garden Inn Grand Forks-Und

Getting into a room at all -- desk staff were helpful once they knew the problem described at right.

I made my reservation well in advance, but I am not sure that the desk staff had a record of it. There was a big wedding that day, with many guests staying in the hotel, as well as a country music concert nearby.. The room I was sent to was already occupied, and it took some time to find me space -- eventually ended up in a handicap room, which luckily was not required that night for someone who would need it. The person handling food and bar service was new on the job, and may have had minimal training, but no more, and the bartender for the wedding was not in evidence.

Amy at the bar, friendliness of all,decor,

Very clean.

Someone down the hall was smoking.

We were delighted to be upgraded at no additional cost!! King Suite was delightful!! Didn't use free Wi Fi or have breakfast there but appreciate offer!!

Very clean, polite, professional.

Nice and clean hotel.

We were returning from a flight and needed a place to stay overnight. This hotel was perfect. The staff (especially Cody) were extremely friendly and helpful. The grounds were well decorated with plants and the hotel itself was clean and bright.

The location of the Hilton was at a great location easy to get to the mall and downtown the staff was friendly they had a nice work out area great atmosphere The rooms were big and clean I Recommend staying at Grand Forks at the Hilton

We're from Arizona and it was a little bit cold for us but we dealt with it Lol..

Really nice hotel. Room was great and very comfortable. Check in was easy. We had a lovely leisurely breakfast before leaving. Well done.

Didn't realize that it was connected to the University and didn't see any signs at first - so drove around a couple of times before realizing we were in the right place all along.

the bed

I didn't get a wake up call at the time I asked for. I get a call at 1am and and 2:30am I wanted the call at 3:30

Quiet room.

Couldn't find the hotel from the road, sign was to far back and not lit up. Big sign on freeway but not on street.

Bathtub was all black and dingy on the bottom like it hadn't been cleaned is months. Paint missing around door trim in bathroom, back splash ion bathroom sink area was separated by nearly 3/8 inch from countertop. Wi-Fi was slow. Wife woke up to a spider crawling on her. Overall was more like an $80 room than what we paid. Never use again.

Nice clean hotel. Roomy, good food

the sign at the road was a bit small and difficult to read when driving. a larger sign would have helped as it took several attempts and inquiries to find the place

The decor,value for $, ease of reservation, check in etc, staff, all amenities

For a relatively new location we were disappointed as the room seemed very worn out in places with little maintenance

Everything

Longer breakfast hours